How To Unlock Walmart Family Mobile Phone

Posted on  by

A Device Unlock enables T-Mobile equipment to use a non-T-Mobile SIM card to connect to a different international or domestic network. This may also be known as a SIM unlock, network unlock, or carrier unlock.

  1. Getting started is easy as ever, no contract and no activation fees. Unlimited Talk, Text & Data plans with 4G LTE speeds. Bring your own phone or get a new one!
  2. T-Mobile will unlock your phone but restricts you to two unlock codes per line of service per 12 months. For prepaid plans, you can unlock your phone after 12 months of service.

Before you can unlock your phone, make sure you have all of this information ready to go: Name, account number, and social security number from the account holder. The phone number for the device. The IMEI number (which can be found by dialing.#06# or in your phone settings) A paid-off contract for the phone.

On this page:

What is a Device Unlock

How To Unlock Walmart Family Mobile Phone
  • Device lock status determines what networks a device can use to make calls, send messages, and use data.
    • Locked devices can only be used on the network of the wireless provider that sold the device.
    • Unlocked devices can be used with any carrier that supports its network type.
  • Not all devices are compatible with every mobile network, unlocked devices may work differently depending on the carrier’s network.
  • Traveling internationally? Many T-Mobile plans include benefits and service when traveling internationally. See International Roaming services to learn more.
  • A device unlock is not a security feature, for security locks see:

Check unlock status

  1. Log into your MyT-Mobile account using a web browser.
    Note: This option is not currently available on the T-Mobile app.
  2. Click Account from the top left of the screen.
  3. Select the line of service using the device.
  4. Click Check device unlock status under the Device details to check your status:
    • Device unlocked: You're good to go! Your device can be used with compatible SIM cards.
    • Device locked: This device can only be used on the T-Mobile Network. See Eligibility & requirements below.

Eligibility & requirements

Contact us if you:

  • You received a warranty or device protection replacement device and your original device was eligible to be unlocked.
  • You are military personal deployed overseas and your account is in good standing. Deployment papers can be provided to our Care department to process a device unlock.

All other requests must meet the below account and device requirements to be unlocked:

RequirementLearn more
The device must have been purchased by T-Mobile
  • T-Mobile can only unlock devices sold by T-Mobile.
  • Certain equipment types are sold unlocked by T-Mobile, including
    • Apple iPads
    • Apple watches
    • Samsung watches
  • If you have an unlocked device from another carrier you would like to use with T-Mobile service, see our Bring your own device (BYOD) guide.
  • To unlock a non-T-Mobile device, contact the original retailer or carrier, including devices purchased from Sprint or Metro by T-Mobile.
The device must be paid in full.
  • Devices with JUMP! On Demand and active Equipment Installment Program (EIP) payment plans are not eligible to be unlocked.
  • You can check your balances and make payments on MyT-Mobile.
    • JUMP! On Demand customers may be eligible to buy out the lease and own the device.
    • EIP balances must be paid in full.
The device IMEI cannot be blocked
  • Devices with an IMEI block cannot be used on any mobile network.
  • Example reasons an IMEI may be blocked include:
    • The device was reported lost or stolen.
    • The device is past due or delinquent on its lease or installment payment plan.
Postpaid accounts only
  • The device must have been used for at least 40 days on your line of service.
  • Your account must be in good standing.
    • If your balance is past due, we can help you make a payment.
    • If the T-Mobile account associated with the device is cancelled, the balance of the account must be zero.
Prepaid accounts only
  • Each active line can only receive two device unlocks within a 12 month period.
  • At least 365 days must have passed since the device was activated on the T-Mobile network.

    Exception:     T-Mobile prepaid devices are eligible to be unlocked after $100 in refills have been applied to each active line on the account after the device was purchased.
    • Refills made before the device purchase do not apply.
    • All active lines on the account must have at least $100 in refills.
    • For example, to unlock one device on an account with 4 lines requires $400 of refills since the requested device first-use date (4 lines X $100 = $400).

Walmart Family Mobile Unlock Code

Android On-Device unlock

  1. Make sure you are connected to the T-Mobile network or Wi-Fi.
  2. Swipe up on your Home screen to open the Apps tray and follow the steps below:
    • Samsung
      • Newer devices: Settings > Connections > More Connection Settings > Network Unlock
      • Older devices: Use the Device Unlock app pre-installed on your device. If you do not have this app, your device is unlocked or it is on a 2019 or newer OS.
    • OnePlus (6T and newer): Settings >Wi-Fi & internet > SIM & network, then choose Advanced or Network Unlock
    • T-Mobile REVVLRY: Settings > Network & Internet > Mobile network > Advanced > Network Unlock
    • Google Pixel: Locate the T-Mobile Device Unlock (Google Pixel Only) app, this can be downloaded from the play store.
  3. Select Permanent Unlock
  4. Wait while the device completes the unlock.
  5. Restart the device.
  6. Contact us if:
    • You do not see the apps or settings listed for your device.
    • You meet the eligibility requirements but cannot unlock your device.
    • You have a device not listed above.

Contact us

  1. Verify your device meets the unlock requirements.
  2. Have your device IMEI ready, you can find this on your MyT-Mobile or dial *#06# from your device.
  3. Contact your Team of Experts by dialing 1-877-746-0909

There are plenty of wireless service providers to choose from, at least here in the United States. In fact, it may seem as if there are too many options to consider. But when it comes down to it, many of them rely on the networks offered by Verizon, AT&T, and T-Mobile.

Unlock

Walmart Family Mobile, a Mobile Virtual Network Operator (MVNO), is one such carrier. Indeed, it has its own rate plans and features, but it licenses coverage from T-Mobile.

Locked

When it comes to buying a phone for use on Walmart Family Mobile there are a few options to consider. For starters, you can bring your current T-Mobile device to the carrier. Additionally, you can buy an unlocked phone for use on Walmart Family Mobile.

You can check to see if your current device is compatible with Walmart Family Mobile by texting BYOP to 611611.

Customers can also purchase a phone directly from Walmart Family Mobile. While there’s a fairly robust handset selection to peruse, select models rise to the top.

What follows are some of the best Android phones available at Walmart Family Mobile today. These aren’t the most powerful, but rather the best for particular needs.

Family Mobile Device Unlock

Samsung Galaxy S20 Ultra

The Best Available

Perhaps one of the best handsets you’ll find at any carrier this year, you’ll have a tough time beating this one. It’s the hardware and software experience that rivals nearly all comers.

For your money you get a gorgeous and spacious 6.9-inch display, incredible multi-camera array, and long-lasting battery. Under the hood is a powerhouse processor with lots of memory and storage. Most folks could see years of usage from this one.

Motorola Moto G7 Optimo

Well-rounded and Affordable

This is a great phone for first-time buyers and those who don’t need all that much from their handset. It’s a solid mix of entry-level hardware with a clean and user-friendly version of Android.

The Motorola phone offers up a 5.7-inch HD+ display, 13-megapixel rear camera, and a 3,000mAh battery. That should be plenty sufficient for your social media, light gaming, web browsing, and email.

Phone

Samsung Galaxy S9

Yesterday’s Flagship

How To Unlock Walmart Family Mobile Phone

One of the best things about today’s breed of smartphones is that you can often purchase a generation or two later and still end up with more than you need. That’s the case here as the popular Samsung phone still handles all of your tasks.

For about one third of today’s flagship phone you can get something that will last a couple of years. We’re talking plenty of hardware, a beauty of a screen, and one of the better cameras around.

Walmart Family Mobile Unlock Policy

LG Rebel 4

First-Time Buyer

Unlocked Walmart Cell Phones

If you’ve never owned a smartphone, or are giving your child their first handset, you likely don’t want to spend that much money. To that end, you can get a decent phone for cheap.

The LG Rebel 4 is a little older than the others here but there’s a reason it’s still offered. Priced well under $50 you get a 5-inch display, 8-megapixel camera, and decent hardware. It won’t set the world on fire, but you’ll have a better understanding of needs for the next device.

Note: Select outbound links may include affiliate tracking codes. Revenue generated from any potential purchases is used to fund AndroidGuys. Read our policy.